Terms and Conditions

TERMS & CONDITIONS

FLX Factory LLC
Last Updated: February 2026

1. OVERVIEW

This website and all related sales channels are operated by FLX Factory LLC (“FLX Factory,” “we,” “us,” or “our”).

These Terms & Conditions (“Terms”) govern:

  • Use of this website

  • Purchases made through Shopify, TikTok Shop, Facebook, Instagram, or any authorized sales channel

  • The purchase and use of ANKR-POINT™ and related products

By accessing our website, placing an order, or checking the acceptance box at checkout, you agree to be legally bound by:

  • These Terms

  • Our Privacy Policy

  • Our Return Policy

  • Our Shipping Policy

  • Any Product Liability Waiver presented at checkout

If you do not agree, you must not use this website or purchase our products.

2. ELECTRONIC ACCEPTANCE & LEGAL ENFORCEABILITY

By completing a purchase through Shopify, TikTok Shop, Meta platforms, or any other authorized checkout:

  • You acknowledge you have read and understood these Terms

  • You agree to be legally bound

  • You consent to electronic contracting

  • You agree that electronic records and signatures are legally binding

This agreement is enforceable to the fullest extent permitted by law.

3. ELIGIBILITY

You represent and warrant that:

  • You are at least 18 years of age (or the age of majority in your jurisdiction)

  • You have legal authority to enter into this agreement

  • You will comply with all applicable laws and regulations

We may cancel orders placed by individuals who do not meet these requirements.

4. PRODUCT DESCRIPTION & NO GUARANTEE OF PERFORMANCE

ANKR-POINT™ is a vehicle-mounted bow retention system designed to help stabilize a compound bow during transport.

We do not guarantee:

  • Zero movement under all conditions

  • Compatibility with every vehicle configuration

  • Compliance with every local vehicle or transportation law

You are solely responsible for:

  • Verifying compatibility

  • Proper installation

  • Compliance with all local, state, and federal laws

5. INSTALLATION & SAFETY ACKNOWLEDGMENT

By purchasing or using ANKR-POINT™, you acknowledge:

  • Improper installation or misuse may result in injury, death, or property damage

  • You are responsible for proper installation

  • You must not over-tighten hardware

  • You must inspect mounting integrity before each use

We are not responsible for injuries or damages resulting from improper installation, misuse, modification, or negligence.

6. ASSUMPTION OF RISK

You voluntarily assume all risks associated with:

  • Vehicle-mounted equipment

  • Equipment movement during transit

  • Improper installation

  • Off-road driving conditions

  • Temperature exposure

This includes known and unknown risks.

7. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

FLX Factory LLC shall not be liable for:

  • Personal injury

  • Death

  • Property damage

  • Vehicle damage

  • Lost profits

  • Indirect or consequential damages

  • Emotional distress

  • Loss of use

If liability is imposed despite this limitation, total liability shall not exceed the purchase price of the product that gave rise to the claim.

8. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless FLX Factory LLC and its officers, employees, contractors, suppliers, and affiliates from any claims arising from:

  • Improper installation

  • Product modification

  • Misuse

  • Violation of these Terms

  • Violation of law

  • Third-party claims related to your use

9. PAYMENT, FRAUD PREVENTION & CHARGEBACK POLICY

By placing an order, you represent and agree:

  • All information provided is accurate and complete

  • You are the authorized cardholder

  • You understand whether the item is marked “In Stock” or “Pre-Order” at the time of purchase

  • You acknowledge the stated estimated handling window before completing checkout

For pre-order purchases:

  • Payment is processed immediately at checkout

  • The estimated fulfillment window (currently approximately 2–3 weeks) is displayed prior to purchase

  • Estimated dates are not guaranteed

Initiating a chargeback prior to the expiration of the stated estimated handling window, without first attempting resolution, may be considered misuse of the payment dispute process.

We reserve the right to submit in any dispute:

  • Order confirmation records

  • Checkout acceptance records

  • IP logs

  • Delivery confirmation

  • Carrier tracking

  • Platform transaction logs

Nothing in this section limits any non-waivable consumer rights required by applicable law or platform-specific buyer protection programs.

10. RETURNS & REFUNDS

Returns are governed exclusively by our Return Policy.

Installed, modified, or used products may not be eligible for return.

We reserve the right to:

  • Inspect returned items

  • Deny returns that do not meet policy requirements

  • Deduct shipping costs where permitted

11. SHIPPING & DELIVERY

In-Stock Items

Standard handling time for in-stock items is approximately 2–3 business days, unless otherwise stated.

Pre-Order Items

Pre-order items are products not currently in stock but available for advance purchase.

By purchasing a pre-order item, you acknowledge:

  • Payment is charged immediately

  • Estimated handling time is approximately 2–3 weeks

  • Estimated ship dates are not guaranteed

  • Production, supply chain, or logistical delays may occur

All shipping timelines are good-faith estimates only and do not constitute guaranteed delivery dates.

We are not responsible for:

  • Carrier delays

  • Customs holds

  • Supply chain disruptions

  • Governmental delays

  • Incorrect addresses provided by customers

Risk of loss transfers to the customer upon confirmed carrier delivery.

12. PRE-ORDER CANCELLATION POLICY

Pre-order purchases may be canceled at any time prior to shipment for a full refund to the original method of payment.

Once an order has shipped, our standard Return Policy applies.

We are not obligated to provide individualized shipment status updates unless required by law.

Delays within commercially reasonable production or fulfillment timeframes do not constitute breach of contract.

13. COMBINED ORDERS

Orders containing both in-stock and pre-order items may:

  • Ship together, or

  • Ship separately

At our sole discretion.

Shipment of one portion of an order does not constitute incomplete fulfillment of the remaining portion.

14. INVENTORY & AVAILABILITY DISCLAIMER

Product availability status (including “In Stock” or “Pre-Order”) is displayed at time of purchase and may change without notice.

We reserve the right to update estimated ship windows based on production, supply chain, or inventory conditions.

15. CUSTOMS & DUTY FEES

International customers are solely responsible for:

  • Customs fees

  • Import duties

  • VAT

  • Brokerage fees

Failure to pay customs fees does not qualify as a valid reason for chargeback.

16. WARRANTY DISCLAIMER

Except as expressly stated in our Warranty Policy:

Products are provided “AS IS” and “AS AVAILABLE.”

We disclaim all implied warranties, including:

  • Merchantability

  • Fitness for a particular purpose

  • Compatibility with specific vehicles

17. INTELLECTUAL PROPERTY

ANKR-POINT™, product designs, trademarks, logos, text, images, and videos are the exclusive property of FLX Factory LLC.

You may not:

  • Copy

  • Reproduce

  • Reverse engineer

  • Resell without authorization

  • Use branding without written permission

Patent pending status applies where indicated.

18. THIRD-PARTY PLATFORMS

If you purchase via TikTok Shop, Facebook, Instagram, or other platforms:

  • You are also subject to that platform’s buyer protection and dispute policies

  • Platform-specific rules may apply to refunds and dispute handling

  • Nothing in these Terms overrides non-waivable platform buyer protections

We are not responsible for platform outages or errors.

19. DISPUTE RESOLUTION & ARBITRATION

To reduce litigation costs, you agree:

  • To first attempt resolution by contacting us

  • That disputes may be resolved through binding arbitration where permitted

  • To waive class action participation

This does not waive consumer rights where prohibited by law.

20. GOVERNING LAW

These Terms are governed by the laws of the State of Utah, United States.

Any permitted legal action shall be brought exclusively in Utah courts.

21. FORCE MAJEURE

We are not liable for delays or failures caused by:

  • Natural disasters

  • Supply chain disruption

  • Carrier delays

  • Government action

  • Platform outages

22. SEVERABILITY

If any provision is deemed unenforceable, the remainder remains in full effect.

23. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and FLX Factory LLC and supersede all prior communications.

24. CONTACT INFORMATION

FLX Factory LLC
Email: FLXFACTORYUSA@gmail.com
United States